Foundation House provides services to advance the health, wellbeing and human rights of people of refugee backgrounds in Victoria who have experienced torture and other traumatic events in their country of origin or while fleeing those countries. Services are funded by the Victorian and Commonwealth Governments, charitable organisations and donations from private individuals.
We have approximately 200 staff located in offices across metropolitan Melbourne in Brunswick, Dallas, Dandenong, Ringwood and Sunshine. We also provide services in partnership with other agencies in rural and regional centres across Victoria including: Ballarat, Bendigo, Geelong, Mildura, Shepparton, Swan Hill and the Latrobe Valley.
Each year Foundation House delivers services to approximately 4,000 survivors of torture and other traumatic experiences who come from dozens of countries of origin. We provide professional education and training to over 5,000 service providers annually to build their capacity to work with people of refugee backgrounds. We also conduct research and provide policy advice to government on matters relating to people of refugee backgrounds. We work directly with individual survivors, their families and communities as well as working in settings such as schools, primary health care and mainstream mental health.
Clients receive a wide range of services including individual and family counselling, referral services, advocacy, group programs, complementary therapies and specialist mental health clinic services. Working with our clients towards recovery requires a framework of understanding which brings together awareness of historical, political and social influences, both past and present, which affect lives on a daily basis. The model used by Foundation House in all of its delivery of services is described in the Integrated Trauma Recovery Service Model.